さくら野百貨店

Sakurano Department Store
Hachinohe
Tax Free Shopping Guide - ENGLISH

Sakurano Department Store Directory

Floor Category Shops/Items No Tax-Free Concessions Service
6th Floor Home & Living Tableware, Household Items, Furniture, Interior Goods, Bedding, Event Space, Restaurant Restaurant Jurin Restrooms
5th Floor Children's Clothing & Kimono Children's Clothing, Baby Clothing, Student Uniforms, Kimono, Arts and Crafts Salon, Customer Services Tax-free desk
Restrooms Baby room Wheelchair-accessible restroom
4th Floor Women's Clothing & Footwear Women's Clothing/Footwear/Lingerie, 100-Yen Shop Seria Restrooms Women's restroom with makeup vanity
3rd Floor Women's Clothing Women's Clothing Restrooms Women's restroom with makeup vanity
2nd Floor Men's Clothing & Outdoor Goods Men's Suits/Clothing/Accessories/Goods, Outdoor Clothing/Goods, Kaneiri (Books & Cafe) Kaneiri Restrooms Wheelchair-accessible restroom
1st Floor Accessories & Cosmetics Women's Fashion Accessories, Women's/Men's Bags, Cosmetics, Jewelry, Accessories, Repairs, Nail Salon, Wig, Secondhand Store, Kaneiri (Stationary), Daigakudo Pharmacy Jullia Olger, Recycle King, Oshare Koubou, Hammer Rock, Colorful Nail Salon, Daigakudo Pharmacy, Kaneiri Restrooms Lockers Public phones
Basement Floor Food Fresh Food, Deli, General Food, Branded Food, Alcohol, Coffee Shop, Dining Area Yoshu Chubo, Kousai Coffee Minami, 55kitchen & DELI Restrooms ATMs Lockers
(Opening Hours) 10:00 a.m.–6:30 p.m.
  • * 6th Floor - Restaurant Jurin 11:30 a.m.- 4:30 p.m. (Last orders at 3:30 p.m.)
  • * Basement - Yoshu Chubo 11:00 a.m.- 3:30 p.m. (Last orders at 3:00 p.m.)
  • * Basement - 55kitchen&DELI 11:30 a.m.- 3:00 p.m. (Closed on Sundays)
  • * Basement - Coffee Minami 10:00 a.m.-6:30 p.m. (Cafe 10:00 a.m.–6:00 p.m.)

Sakurano Hachinohe Store Tax-Free Counter: 5th floor Customer Services

Accepted credit cards

VISA, MasterCard, China UnionPay, AMEX, JCB, Diners Club

How to shop tax-free

  1. After purchasing products, visit the Tax Refund Counter. Note that the person who purchased the products must be present.
  2. Please provide: (1) purchased products, (2) your passport (with the Japanese stamp), (3) receipts (hand-written receipts are not accepted), and (4) credit card (if used)
    *If you used a credit card, the name on the passport, credit card, and receipt must all match.
  3. Sign the purchaser agreement.
  4. You will receive in cash the difference between the purchased amount including tax and the tax-free purchase amount.
    *No charge applied
  5. When leaving Japan, show the customs official the purchase record affixed to the passport.
[Caution]
Consumable goods will be packed in a specified bag either at the time of purchase or at the Tax-free desk.
※Do NOT open the bag until you leave Japan

Tax-free application

Eligible applicants
  • - Non-residents (non-Japanese who have been in Japan for 6 month or less)
  • - Japanese living overseas
    *The purchaser must apply (proxy not accepted).

Tax-free items

Non-consumables Consumables
Non-consumables Consumables

Tax-free items … not for commercial use　※Some shops are not tax-free

Purchase requirements

A total purchase greater than
5,000 yen
(without tax) in one day at the department store 		A total purchase amount of more than
5,000 yen
but not exceeding 500,000 yen (without tax) in one day at the department store

not less than 5,000 yen and not more than 500,000 yen (price before tax added)

*Note*
The purchase requirements for non-consumable and consumable goods are different.
General items can be added as consumable items if they are specially packaged. They may not be opened while in Japan. Total tax deductible purchase amount is not less than 5,000 yen and not more than 500,000 yen.

Important notice

The purchased items must leave Japan within 6 months after your entry. The purchased items must leave Japan within 30 days after the purchase date. Do not open the bag until you leave Japan.

Tax-free general items and consumable items may not be opened while in Japan.