さくら野百貨店

Sakurano Department Store
Hachinohe
Tax Free Shopping Guide - ENGLISH

Sakurano Department Store Directory

Floor Category Shops/Items No Tax-Free Concessions Service
6th Floor Home & Living Tableware, Household Items, Furniture, Interior Goods, Bedding, Event Space, Restaurant, Customer Services Restaurant Jurin Restrooms Tax-free desk
5th Floor Children's Clothing & Kimono Children's Clothing, Baby Clothing, Student Uniforms, Kimono, Arts and Crafts Salon, Handicraft Store Restrooms Baby room Wheelchair-accessible restroom
4th Floor Women's Clothing & Footwear Women's Clothing/Footwear/Lingerie, 100-Yen Shop Seria Restrooms Women's restroom with makeup vanity
3rd Floor Women's Clothing Women's Clothing Restrooms Women's restroom with makeup vanity
2nd Floor Men's Clothing & Outdoor Goods Men's Suits/Clothing/Accessories/Goods, Outdoor Clothing/Goods, Kaneiri (Books & Cafe) Kaneiri, Men's Clear (Men's beauty salon) Restrooms Wheelchair-accessible restroom
1st Floor Accessories & Cosmetics Women's Fashion Accessories, Women's/Men's Bags, Cosmetics, Repairs, Wig, Kaneiri (Stationary), Daigakudo Pharmacy Jullia Olger, Recycle King, Oshare Koubou, Hammer Rock, Daigakudo Pharmacy, Kaneiri Restrooms Lockers ATMs
Basement Floor Food Fresh Food, Deli, General Food, Branded Food, Alcohol, Coffee Shop, Dining Area Yoshu Chubo, Kousai Coffee Minami, Tonkatsu Miyamasa Restrooms Lockers
(Opening Hours) 10:00 a.m.–6:30 p.m.
  • * 6F Restaurant Jurin 11:30 a.m.- 4:30 p.m. (Last orders at 3:30 p.m.)
  • * B1 Yoshu Chubo 11:00 a.m.- 3:30 p.m. (Last orders at 3:00 p.m.)
  • * B1 Coffee Minami 10:00 a.m.-6:00 p.m. (Cafe 10:00 a.m.–5:30 p.m.)
  • * B1 Tonkatsu Miyamasa 11:30 a.m.-5:00 p.m. (Last orders at 4:30 p.m.) Irregular holidays

Sakurano Hachinohe Store Tax-Free Counter: 5th floor Customer Services

Accepted credit cards

VISA, Mastercard, China UnionPay, AMEX, JCB, Diners Club, Discover

How to shop tax-free

  1. After purchasing products, visit the Tax Refund Counter. Note that the person who purchased the products must be present.
  2. Please provide: (1) purchased products, (2) your passport (with the Japanese stamp), (3) receipts (hand-written receipts are not accepted), (4) verification documents such as proof of residence (Japanese nationals), and (5) credit card (if used)
    *If you used a credit card, the name on the passport, credit card, and receipt must all match.
  3. We will prepare the purchase record and provide you with the necessary information.
  4. You will receive in cash the difference between the purchased amount including tax and the tax-free purchase amount.
    *No charge applied
  5. Present your passport to customs when leaving Japan.
[Caution]
Consumable goods will be packed in a specified bag either at the time of purchase or at the Tax-free desk.
※Do NOT open the bag until you leave Japan

Tax-free application

Eligible applicants
  • 〇 Non-residents with foreign nationality
    - Temporary visitors who have stayed in Japan for less than 6 months after entry
    - Those who have the resident status of diplomat, official, or US military personnel
    - Those with other landing permits
  • 〇 Non-residents with Japanese nationality
    - Those who have lived abroad for two years or more, with a proof of residence or a copy of the official family register
  • *The purchaser must apply (proxy not accepted).

Tax-free items

Non-consumables Consumables
Non-consumables Consumables

Tax-free items … not for commercial use ※Some shops are not tax-free

Purchase requirements

A total purchase greater than
5,000 yen
(without tax) in one day at the department store
A total purchase amount of more than
5,000 yen
but not exceeding 500,000 yen (without tax) in one day at the department store

not less than 5,000 yen and not more than 500,000 yen (price before tax added)

*Note*
The purchase requirements for non-consumable and consumable goods are different.
General items can be added as consumable items if they are specially packaged. They may not be opened while in Japan. Total tax deductible purchase amount is not less than 5,000 yen and not more than 500,000 yen.

Important notice

The purchased items must leave Japan within 6 months after your entry. Do not open the bag until you leave Japan.

Tax-free general items and consumable items may not be opened while in Japan.