Sakurano Hachinohe Store Tax-Free Counter: 5th floor Customer Services
Accepted credit cards
VISA, Mastercard, China UnionPay, AMEX, JCB, Diners Club, Discover
How to shop tax-free
After purchasing products, visit the Tax Refund Counter. Note that the person who purchased the products must be present.
Please provide: (1) purchased products, (2) your passport (with the Japanese stamp), (3) receipts (hand-written receipts are not accepted), (4) verification documents such as proof of residence (Japanese nationals), and (5) credit card (if used)
*If you used a credit card, the name on the passport, credit card, and receipt must all match.
We will prepare the purchase record and provide you with the necessary information.
You will receive in cash the difference between the purchased amount including tax and the tax-free purchase amount.
*No charge applied
Present your passport to customs when leaving Japan.
Consumable goods will be packed in a specified bag either at the time of purchase or at the Tax-free desk.
※Do NOT open the bag until you leave Japan
〇 Non-residents with foreign nationality
- Temporary visitors who have stayed in Japan for less than 6 months after entry
- Those who have the resident status of diplomat, official, or US military personnel
- Those with other landing permits
〇 Non-residents with Japanese nationality
- Those who have lived abroad for two years or more, with a proof of residence or a copy of the official family register
*The purchaser must apply (proxy not accepted).
Tax-free items … not for commercial use ※Some shops are not tax-free
A total purchase greater than 5,000 yen (without tax) in one day at the department store
A total purchase amount of more than 5,000 yen but not exceeding 500,000 yen (without tax) in one day at the department store
not less than 5,000 yen and not more than 500,000 yen (price before tax added)
The purchase requirements for non-consumable and consumable goods are different.
General items can be added as consumable items if they are specially packaged. They may not be opened while in Japan. Total tax deductible purchase amount is not less than 5,000 yen and not more than 500,000 yen.
The purchased items must leave Japan within 6 months after your entry.
Do not open the bag until you leave Japan.
Tax-free general items and consumable items may not be opened while in Japan.