さくら野百貨店

Sakurano Department Store
Hirosaki
Tax Free Shopping Guide - ENGLISH

Sakurano Department Store Directory

【Main Store】

Floor Category Shops/Items No tax-free Concessions Service
4th Floor Amusement facilities, Restaurants, Hotel Arcade/Restaurants/Fitness gym/Onsen Game Fantasy Infini, Sakuraan, Ramen Yuu, Style Fit, Iwaki Sky View Onsen Restrooms
3rd Floor Children’s clothing, Lifestyle products Children’s clothing/Baby goods/Body care & convenience goods/Tableware/Household utensils/Bedroom products/Event venue/Eyewear/Books/CDs&DVDs/100-yen shop/Beauty salon/Insurance/Out-of-store sales counter/Music school/Photo studio/Gallery/Massage therapy Miyawaki Shoten, Kaneiri, Sakura Music, Aflac Service Shop, Hiro jr, Vanda Records, Seria, Photo Studio Smiley, Karada Factory, Parsley House, Blancherie Cherily, Pastel, illusie300, Dagashiy,a Skip Wash, Sasugaya, Share Job, Village Vanguard Restrooms Baby room Wheelchair-accessible restroom
2nd Floor Men's clothing, Women's clothing Suits/Shirts/Men’s underwear/Men’s boutique/Women's clothing/Women's underwear/Women’s formal wear/Beauty salon /Women's and men's fashion accessories/Pantyhose & socks/Cafe restaurant BUZZ HAIR, Cocorira Buzz, Cafe Restaurant Nobu Restrooms women's restroom with makeup vaniry
1st Floor Women's clothing, Fashion brands, Food products Women’s Footwear/Men's Footwear/Bags/Jewelry/Watches/Cosmetics/Information/General food products/Confectionery/Bakery/Alcohol/Souvenirs/Convenience goods/Supplements/Women’s clothing/Men’s clothing/Cleaning/Clothing repairs/Fast Food/Flower shop/Food hall Hirosaki Dry, Oshare Kobo, McDonald's, Super Drug Asahi, AZUL by moussy, mille sourire yagihashi, Flower shop Alice, Mia Coffee Roasters, Very Berry Soup, Mainichi,Hokkaidou, Farm 36 (Michiru), Little Princess, ARUMAKAN, EN, Let's Go Curry Restrooms Wheelchair-accessible restroom Information desk ATMs Lockers Refrigerated lockers Free ice & dry ice service Tax-free desk
Store hours: 10:00 a.m.–8:00 p.m.
  • ※2F Cafe Restaurant Nobu 11:00 am – 6:00 pm (last order at 5:00 pm)
  • ※4F Sakuraan, Ramen Yuu
    Weekdays 11:00 am – 6:30 pm (last order at 6:00 pm)
    Saturdays, Sundays and Holidays 11:00 am – 8:00 pm (last order at 7:30 pm)
  • ※4F Iwaki Sky View Onsen 10:00 am – 10:30 pm
  • ※4F Fitness Gym Style Fit 10:00 am – 10:00 pm

[Annex La Forte] Not eligible for tax-free

Category Shops/Items No tax-free Concessions Service
2nd Floor Amusement Bowling/Karaoke Hirosaki Family Bowling Court/Karaoke Stadium Hirosaki Sakurano
1st Floor Outdoors/Women's clothing/Men's clothing/Eyewear/Footwear/Cafe/Pet products/Nails Outdoor boutique/Montbell/SPC/ Right-on/Color Circle Eyes/Doutor Coffee/Run & Run/Cura NAIL Outdoor boutique/Montbell/SPC/ Right-on/Color Circle Eyes/Doutor Coffee/Run & Run/Cura NAIL Restrooms
[Other facilities] Duty free exemption
  • - AEON Cinema Hirosaki
    (Opening Hours) 9:00 a.m. to last show - ticket counters and shops close 10 mins after the last show starts
  • - Nakamichi (Yakiniku restaurant)
    (Opening Hours) 11:00 a.m.-9:00 p.m. (Last orders at 8:30 p.m.)
    11:00 a.m.-3:00 p.m. (Lunchtime)
  • - Hirosaki Family Bowling Court
    (Opening Hours) Sunday to Thursday, national holiday: 10:00 a.m.-0:00 a.m.
    Friday, Saturday, the day before national holiday: 10:00 a.m.-1:00 a.m.
  • - Karaoke Stadium Hirosaki Sakurano
    (Opening Hours) Sunday to Thursday, national holiday: 11:00-2:00 a.m.
    Friday, Saturday, the day before national holiday: 11:00 a.m.- 3:00 a.m.
  • - Sushiro
    (Opening Hours) Monday to Thursday: 11:00 a.m.-10:30 p.m. (Last orders at 10:00 p.m.)
    Saturday, Sunday and national holiday: 10:30 a.m.-10:30 p.m. (Last orders at 10:00 p.m.)
  • - Starbucks Coffee
    (Opening Hours) 7:00 a.m.–23:00 p.m.

■Sakurano Hirosaki Store tax-free counter: Information 1 Floor

Accepted credit cards

VISA, Mastercard, China UnionPay, AMEX, JCB, Diners Club, Discover

How to shop tax-free

  1. After purchasing products, visit the Tax Refund Counter. Note that the person who purchased the products must be present.
  2. Please provide: (1) purchased products, (2) your passport (with the Japanese stamp), (3) receipts (hand-written receipts are not accepted), (4) verification documents such as proof of residence (Japanese nationals), and (5) credit card (if used)
    *If you used a credit card, the name on the passport, credit card, and receipt must all match.
  3. We will prepare the purchase record and provide you with the necessary information.
  4. You will receive in cash the difference between the purchased amount including tax and the tax-free purchase amount.
    *No charge applied
  5. Present your passport to customs when leaving Japan.
[Caution]
Consumable goods will be packed in a specified bag either at the time of purchase or at the Tax-free desk.
※Do NOT open the bag until you leave Japan

Tax-free application

Eligible applicants
  • 〇 Non-residents with foreign nationality
    - Temporary visitors who have stayed in Japan for less than 6 months after entry
    - Those who have the resident status of diplomat, official, or US military personnel
    - Those with other landing permits
  • 〇 Non-residents with Japanese nationality
    - Those who have lived abroad for two years or more, with a proof of residence or a copy of the official family register
  • *The purchaser must apply (proxy not accepted).

Tax-free items

Non-consumables Consumables
Non-consumables Consumables

Tax-free items … not for commercial use ※Some shops are not tax-free

Purchase requirements

A total purchase greater than
5,000 yen
(without tax) in one day at the department store
A total purchase amount of more than
5,000 yen
but not exceeding 500,000 yen (without tax) in one day at the department store

not less than 5,000 yen and not more than 500,000 yen (price before tax added)

*Note*
The purchase requirements for non-consumable and consumable goods are different.
General items can be added as consumable items if they are specially packaged. They may not be opened while in Japan. Total tax deductible purchase amount is not less than 5,000 yen and not more than 500,000 yen.

Important notice

The purchased items must leave Japan within 6 months after your entry. Do not open the bag until you leave Japan.

Tax-free general items and consumable items may not be opened while in Japan.