さくら野百貨店

Sakurano Department Store
Hirosaki
Tax Free Shopping Guide - ENGLISH

Sakurano Department Store Directory

【Main Store】

Floor Category Shops/Items No tax-free Concessions Service
4th Floor Amusement facilities, Restaurants, Hotel Arcade/Hotel/Spa & Relaxation/Restaurants/Fitness gym Game Fantasy Infini, Sakuraan, Ramen Yuu, SANA, Ricorso Hirosaki, New Fitness Restrooms Smoking area
3rd Floor Children’s clothing, Lifestyle products Children’s clothing/Baby goods/Body care & convenience goods/Tableware/Household utensils/Bedroom products/Event venue/Eyewear/Books/CDs&DVDs/100-yen shop/Beauty salon/Insurance/Out-of-store sales counter/Music school/Photo studio/Gallery/Massage therapy/Cafe Miyawaki Shoten, Kaneiri, Sakura Music, Aflac Service Shop, Hiro jr, Vanda Records, Seria, Photo Studio Smiley, Karada Factory, Cafe Byron Terrace, Parsley House Restrooms Baby room Wheelchair-accessible restroom Drinking water Kids playground
2nd Floor Men's clothing, Women's clothing Suits/Shirts/Men’s underwear/Men’s boutique/Women's clothing/Women's underwear/Women’s formal wear/Beauty salon BUZZ HAIR, The SHOP TK, Cocorira Buzz Restrooms women's restroom with makeup vaniry
1st Floor Women's clothing, Fashion brands, Food products Women’s Footwear/Bags/Jewelry/Watches/Cosmetics/Stockings & Socks/Information/General food products/Confectionery/Bakery/Alcohol/ Souvenirs/Convenience goods/Supplements/Women’s clothing/Men’s clothing/Cleaning/Clothing repairs/Fast Food/Flower shop Kitano Watayuki, Hirosaki Dry, Oshare Kobo, McDonald's, Super Drug Asahi, AZUL by moussy, HusHush, mille sourire yagihashi, Flower shop Alice Restrooms Wheelchair-accessible restroom Public phones Information desk ATMs Lockers Refrigerated lockers Free ice & dry ice service Tax-free desk
(Opening Hours)10:00 a.m.–8:00 p.m.
  • 4th Floor: Restaurant 11:00 a.m.–8:30 p.m. (Last orders at 8:00 p.m.)
  • 4th Floor: Spa & Relaxation Ricorso Hirosaki
    • - Spa 8:00 a.m.–11:00 p.m.
    • - Male stone spa 10:00 a.m.–10:00 p.m., Female stone spa 8:00 a.m.–10:00 p.m.
    • - Massage Therapy Sooo Relaxing 11:00 a.m.–11:00 p.m. (Reception closes at 10:00 p.m.)
    • - Korean-style scrubbing 10:00 a.m.–10:00 p.m. (Reception closes at 9:00 p.m.)
    • - CAFE NEiLDO 11:30 a.m.–3:00 p.m. (Last orders at 2:00 p.m.)

[Annex La Forte] Not eligible for tax-free

Category Shops/Items No tax-free Concessions Service
2nd Floor Amusement Bowling/Karaoke Hirosaki Family Bowling Court/Karaoke Stadium Hirosaki Sakurano
1st Floor Outdoors/Women's clothing/Men's clothing/Eyewear/Footwear/Cafe/Pet products/Nails Outdoor boutique/Montbell/SPC/ Right-on/Color Circle Eyes/Doutor Coffee/Run & Run/Cura NAIL Outdoor boutique/Montbell/SPC/ Right-on/Color Circle Eyes/Doutor Coffee/Run & Run/Cura NAIL Restrooms
[Other facilities] Duty free exemption
  • - AEON Cinema Hirosaki
    (Opening Hours) 9:00 a.m. to last show - ticket counters and shops close 10 mins after the last show starts
  • - Nakamichi (Yakiniku restaurant)
    (Opening Hours) 11:00 a.m.-10:00 p.m. (Last orders at 9:30 p.m.)
    11:00 a.m.-3:00 p.m. (Lunchtime)
  • - Hirosaki Family Bowling Court
    (Opening Hours) Sunday to Thursday, national holiday: 10:00 a.m.-1:00 a.m.
    Friday, Saturday, the day before national holiday: 10:00 a.m.-5:00 a.m.
  • - Karaoke Stadium Hirosaki Sakurano
    (Opening Hours) Sunday to Thursday, national holiday: 11:00-3:00 a.m.
    Friday, Saturday, the day before national holiday: 11:00 a.m.- 5:00 a.m.
  • - Sushiro
    (Opening Hours) Monday to Thursday: 11:00 a.m.-11:00 p.m.
    Saturday, Sunday and national holiday: 10:30 a.m.-11:00 p.m.
  • - Starbucks Coffee
    (Opening Hours) 7:00 a.m.–24:00 p.m.

■Sakurano Hirosaki Store tax-free counter: Information 1 Floor

Accepted credit cards

VISA, MasterCard, China UnionPay, AMEX, JCB, Diners Club

How to shop tax-free

  1. After purchasing products, visit the Tax Refund Counter. Note that the person who purchased the products must be present.
  2. Please provide: (1) purchased products, (2) your passport (with the Japanese stamp), (3) receipts (hand-written receipts are not accepted), and (4) credit card (if used)
    *If you used a credit card, the name on the passport, credit card, and receipt must all match.
  3. Sign the purchaser agreement.
  4. You will receive in cash the difference between the purchased amount including tax and the tax-free purchase amount.
    *No charge applied
  5. When leaving Japan, show the customs official the purchase record affixed to the passport.
[Caution]
Consumable goods will be packed in a specified bag either at the time of purchase or at the Tax-free desk.
※Do NOT open the bag until you leave Japan

Tax-free application

Eligible applicants
  • - Non-residents (non-Japanese who have been in Japan for 6 month or less)
  • - Japanese living overseas
  • *The purchaser must apply (proxy not accepted).

Tax-free items

Non-consumables Consumables
Non-consumables Consumables

Tax-free items … not for commercial use　※Some shops are not tax-free

Purchase requirements

A total purchase greater than
5,000 yen
(without tax) in one day at the department store 		A total purchase amount of more than
5,000 yen
but not exceeding 500,000 yen (without tax) in one day at the department store

not less than 5,000 yen and not more than 500,000 yen (price before tax added)

*Note*
The purchase requirements for non-consumable and consumable goods are different.
General items can be added as consumable items if they are specially packaged. They may not be opened while in Japan. Total tax deductible purchase amount is not less than 5,000 yen and not more than 500,000 yen.

Important notice

The purchased items must leave Japan within 6 months after your entry. The purchased items must leave Japan within 30 days after the purchase date. Do not open the bag until you leave Japan.

Tax-free general items and consumable items may not be opened while in Japan.