さくら野百貨店

Sakurano Department Store
Hirosaki
Tax Free Shopping Guide - ENGLISH

Sakurano Department Store Directory

【Main Store】

Category Shops/Items No tax-free Concessions Service
4th Floor Amusement facilities, Restaurants, Hotel Arcade/Hotel/Spa & Relaxation/Restaurants Game Fantasy Infini, Chinese Restaurant Goukarou, Restaurant Ameno, Oukaan, Ramen Yuu, SANA, Ricorso Hirosaki Restrooms
3rd Floor Children’s clothing, Lifestyle products Children’s clothing/Baby goods/Body care & Convenience goods/Tableware/Household utensils/Bedroom products/Event venue/Eyewear/Books/CDs&DVDs/100-Yen Shop/Beauty salon/Travel counter/Insurance/Out-of-store sales Counter/Music school/Photo studio Miyawaki Shoten, Kaneiri, Sakura Music, Aflac Service Shop, JTB Tohoku, Hiro jr, Vanda Records, Seria, Photo Studio Smiley, Ajikyo Dining Restrooms pay room Wheelchair-accessible restroom
2nd Floor Men's clothing, Women's clothing Suits/Shirts/Men’s underwear/Men’s boutique/Women's clothing/Women's underwear/Women’s formal wear/Cafe/Beauty salon Cafe Confort, BUZZ HAIR, The SHOP TK, Cocorira Buzz Restrooms women's restroom with makeup vaniry
1st Floor Women's clothing, Fashion brands, Food products Women’s Footwear/Women’s Bags/Jewelry/Cosmetics/Stockings & Socks/Information/General food products/Confectionery/Bakery/Alcohol/ Souvenirs/Convenience goods/Supplements/Women’s clothing/Men’s clothing/Cleaning/Clothing repairs/Cafe/Fast Food Kitano Watayuki, Hirosaki Dry, Oshare Kobo, McDonald's, Super Drug Asahi, AZUL by moussy, HusHush, arnold palmer timeless Restrooms Wheelchair-accessible restroom Public phones Information desk ATMs Lockers Refrigerated lockers Free ice & dry ice service Tax-free desk
(Opening Hours)10:00 a.m.–8:00 p.m.
  • 4th Floor: Restaurant 11:00 a.m.–8:30 p.m. (Last orders at 8:00 p.m.)
  • 4th Floor: Chinese Restaurant Goukarou 11:30 a.m.–9:00 p.m. (Last orders at 8:00 p.m.)
  • 4th Floor: Spa & Relaxation Ricorso Hirosaki
    • - Spa 8:00 a.m.–11:00 p.m. - Stone Sauna 10:00 a.m.–10:00 p.m.
    • - Bodywork therapy, Korean-style scrubbing 11:00 a.m.–11:00 p.m. (Reception closes at 10:00 p.m.)
    • - Relaxation Salon Piaris 10:00 a.m.–8:00 p.m. (Reception closes at 7:30 p.m.)
    • - Chouya 11:20 a.m.–3:00 p.m. (Last orders at 2:40 p.m.), 5:00 p.m.–9:30 p.m. (Last orders at 8:30 p.m.)

[Annex La Forte] Not eligible for tax-free

Category Shops/Items No tax-free Concessions Service
2nd Floor Amusement Bowling/Arcade Bowling/Arcade
1st Floor Outdoors/Women's clothing/Men's clothing/Eyewear/Footwear/Cafe/Pet products/Nails Outdoor boutique/Montbell/SPC/ Right-on/Color Circle Eyes/Doutor Coffee/Run & Run/Colorful nail Salon Outdoor boutique/Montbell/SPC/ Right-on/Color Circle Eyes/Doutor Coffee/Run & Run/Colorful nail Salon Restrooms
(Opening Hours)10:00 a.m.–8:00 p.m.
  • 2nd Floor: Hirosaki Family Bowling 10:00 a.m.–11:45 p.m.
  • 2nd Floor: A La Mode 10:00 a.m.–11:55 p.m. (Opens at 9:00 a.m. on Saturdays, Sundays and public holidays)
[Other facilities] Duty free exemption
  • ●AEON Cinema Hirosaki
    (Opening Hours) 8:00 a.m.–11:30 p.m. (Ticket counter and shop close at 9:00 p.m.)
  • ●Nakamichi (yakiniku restaurant)
    (Opening Hours) 11:00 a.m.–10:00 p.m. (Last orders at 9:30 p.m.)
    11:00 a.m.–3:00 p.m. (Lunchtime)

■Sakurano Hirosaki Store tax-free counter: Information 1 Floor

How to shop tax-free

  1. After purchasing products, visit the tax-free desk on the 1th floor. Note that the person who purchased the products must be present.
  2. Please provide: (1) purchased products, (2) your passport (with the Japanese stamp), (3) receipts (hand-written receipts are not accepted), and (4) credit card (if used)
    *If you used a credit card, the name on the passport, credit card, and receipt must all match.
  3. Sign the purchaser agreement.
  4. You will receive in cash the difference between the purchased amount including tax and the tax-free purchase amount.
    *No charge applied
  5. When leaving Japan, show the customs official the purchase record affixed to the passport.
[Caution]
Consumable goods will be packed in a specified bag either at the time of purchase or at the Tax-free desk.
※Do NOT open the bag until you leave Japan

Tax-free application

Eligible applicants
  • - Non-residents (non-Japanese who have been in Japan for 6 month or less)
  • - Japanese living overseas
  • *The purchaser must apply (proxy not accepted).

Tax-free items

Non-consumables Consumables
Non-consumables Consumables

Tax-free items … not for commercial use ※Some shops are not tax-free

Purchase requirements

A total purchase greater than
5,000 yen
(without tax) in one day at the department store
A total purchase amount of more than
5,000 yen
but not exceeding 500,000 yen (without tax) in one day at the department store
*Note*
The purchase requirements for non-consumable and consumable goods are different.
The amount spent on non-consumables and consumables may not be combined.

Important notice

The purchased items must leave Japan within 6 months after your entry. The purchased items must leave Japan within 30 days after the purchase date. Do not open the bag until you leave Japan.